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MADE TO ORDER

During product launches and busy periods (eg. Xmas) we ask that you allow 7-10 business days for your order to be made and to factor in the shipping timeafter. Normally however your piece will be made within 2-7 days and then shipped to you.  If you will be needing your piece urgently - please write this in the comments at checkout or emails us with the date you require it by and we will do our best to accommodate this. Please allow approximately 2-4 weeks for your order to be fulfilled and delivered (depending on location) once you have placed your order. For detailed information on Made To Order orders please click here. SHIPPING POLICY

For domestic orders over $250 – Free standard shipping

For International orders over $500 - Free Standard Shipping

Express Shipping for all domestic orders will be $15

Click here for more information on Shipping and details on International shipping 

RETURNS POLICY

Returns must be submitted in writing via email to hello@chamani.com.au as soon as possible. The items must be shipped back to us within 7 days of delivery and received at our warehouse within 14 days of delivery.

For more detailed information of our returns process, click here.  

Our markup helps us to create a sustainable business where our working costs are covered. There are many ongoing costs of a business that aren't shown here, as this diagram only shows the direct costs of the garment itself. As we do not have any employees or stores, our markup is much lower than most brands. It also goes against everything we believe in to have exorbitant markups that is evident in the industry today.

Please note that this markup and our prices will likely increase in the future as we expand and have more overheads, employees and expenses but we will always be transparent with you about this. We not only want you to understand how you are voting with you dollar when you purchase with us, but we also want you to feel that your purchase and investment in our forever pieces is worthwhile.

Perhaps to help you put it into perspective, look around at what other brands in our price range are doing. Where are they made? Australia or off-shore? Are they ethically made? Are they doing everything they can to be sustainable? Are they honest and transparent about their prices? If you don't know or can't find this information, question it. Ask these questions, as they are important and you have the right to make an informed decision about your purchase and to be 100% sure you are not unknowingly supporting unethical or unsustainable practices.

If you have any specific questions about our pricing please email us and we will be happy to discuss. 

PRODUCT TRACEABILITY